Glossary Term

Sender Reputation

A score assigned to your email-sending identity based on your historical sending behavior and recipient engagement.

What is Sender Reputation?

Sender reputation is like a credit score for email. Email providers track your sending behavior over time and assign a reputation score that influences whether your future emails reach the inbox or get filtered to spam.

Reputation is built on multiple signals:

  • Bounce rate: How many of your emails fail to deliver
  • Spam complaints: How often recipients mark your emails as spam
  • Engagement: Do recipients open, reply, or delete your emails?
  • Sending volume patterns: Consistent sending vs. sudden spikes
  • Content quality: Spam-like content patterns

Reputation operates at multiple levels: IP reputation, domain reputation, and sometimes mailbox reputation. For cold email, domain reputation is typically the most important.

Why It Matters

  • 1Primary factor in whether emails reach inbox or spam
  • 2Takes weeks to build but can be damaged quickly
  • 3Affects all emails from your sending infrastructure
  • 4Cannot be bypassed with technical tricks

How to Measure

Check domain reputation with our Domain Reputation Checker. Monitor bounce rates and spam complaints over time.

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