Glossary Term

IP Reputation

The reputation score assigned to the IP address used to send your emails.

What is IP Reputation?

IP reputation is the trustworthiness score assigned to the specific IP address (or range of IP addresses) from which your emails are sent. When you use an email service like Microsoft 365, you typically share IP addresses with other users.

There are two models:

  • Shared IP: Your emails are sent from IPs used by many customers. Reputation is collective.
  • Dedicated IP: Your emails come from an IP used only by you. Reputation is yours alone.

For most cold email operations, shared IPs (like Microsoft 365's) work fine because domain reputation is more important. However, extremely high-volume senders may benefit from dedicated IPs with careful warmup.

Why It Matters

  • 1One of several factors affecting deliverability
  • 2Less important than domain reputation for most cold email
  • 3Shared IPs can be affected by other users' behavior
  • 4Major email providers weight domain reputation higher than IP

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