Cookie Policy

Last updated: August 4, 2025

1. Introduction

This Cookie Policy explains how ColdReach ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services. By using our Service, you consent to our use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website remember information about your visit, making your next visit easier and the site more useful to you.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

• Authentication cookies: Keep you signed in to your account
• Security cookies: Protect against cross-site request forgery
• Load balancing cookies: Ensure website stability

3.2 Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Analytics cookies: Track page views, user journeys, and site performance
• Error tracking cookies: Help us identify and fix technical issues

3.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization.

• Preference cookies: Remember your language and region settings
• Feature cookies: Remember choices you make (e.g., username, theme)

3.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising.

• Tracking cookies: Build a profile of your interests
• Advertising cookies: Show relevant ads on other sites
• Social media cookies: Enable sharing on social platforms

4. Third-Party Cookies

We may use services from third parties that also set cookies on your device:

• Google Analytics: For website analytics
• Stripe: For payment processing
• Microsoft: For authentication services
• Cloudflare: For security and performance

5. Cookie Duration

Cookies can be either "session" or "persistent" cookies:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period

6. Managing Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Privacy, search, and services → Cookies

6.2 Cookie Preferences

You can manage your cookie preferences directly on our website using our cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by category

6.3 Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics: Google Analytics Opt-out
• Advertising: NAI Opt-out

7. Impact of Disabling Cookies

Please note that disabling cookies may impact your experience on our website:

• You may need to sign in each time you visit
• Some features may not function properly
• Your preferences may not be saved
• You may see less relevant content

8. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for handling DNT signals, and our website does not respond differently to DNT signals.

9. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about our use of cookies, please contact us at:

• Email: privacy@coldreach.com
• Address: [Your Business Address]

11. Cookie List

Below is a detailed list of cookies we use: