Glossary Term

ICP (Ideal Customer Profile)

A detailed description of the type of company that would benefit most from your product or service.

What is ICP (Ideal Customer Profile)?

Your Ideal Customer Profile (ICP) is a detailed description of the perfect company for your offering. It's not about individual buyers, but about company characteristics:

Typical ICP criteria:

  • Company size: Revenue, employee count
  • Industry: Specific verticals or sectors
  • Geography: Locations you can serve
  • Technology: Tools they use (technographics)
  • Business model: B2B, B2C, SaaS, etc.
  • Growth stage: Startup, growth, enterprise

Why ICP matters for cold email: 1. Targeting ICP companies gets higher reply rates 2. Replies from ICP companies are more likely to convert 3. Non-ICP outreach wastes sending capacity 4. Better ICP definition = better ROI on cold email

ICP is about companies; Buyer Persona is about the individuals within those companies.

Why It Matters

  • 1Foundation of effective cold email targeting
  • 2Higher reply rates when targeting the right companies
  • 3Prevents wasted effort on poor-fit prospects
  • 4Improves conversion through entire funnel

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